FAQs
Do you have a physical shop?
As of right now, we are currently only online-based but follow our instagram @sunreis.shop for updates as we do “pop-ups” every now and then!
Yes, we do! We offer FREE shipping on local orders $70 or more! Please be advised that we are not in control of the shipping once we turn it over to the postal service.
Do you do meet-ups?
Absolutely! Only local of course. Upon purchasing, choose the “meet up” option in the shipping prompt and DM us regarding a meet up. If we receive an order but no DM, we will immediately contact you through email to discuss time and date of meet ups.
What size should I get?
Please refer to our fit guide here.
Our fit guide is merely JUST a guide. Please be advised that the sizes of bikini bottoms can run smaller or bigger depending on the style and coverage you desire. Please read swimwear description carefully prior to purchasing. If you have any more questions regarding sizing, feel free to contact us here and we’ll be more than happy to help!
My swimwear doesn’t fit, what do I do?
Unfortunately, all sales are final. We are unable to accept any returns, refunds, or exchanges, except for damaged, defective, or incorrectly sent items.
We highly encourage you to read product descriptions carefully!
Why are your swimwear expensive?
They really aren’t if you take account of the fabric being used to make these products! Compared to other competitive sustainable brands, our brand is much more affordable! Refer to our sustainable practices to understand what makes our swimwear sustainable & eco-friendly.
Sunreis is about creating an eco-friendly slow fashioned brand that won’t hurt your wallet!